Terms of Service

1. Who you are contracting with

These terms form an agreement between you and Yusuf Hassim, a sole proprietor based in South Africa, trading as Trade Mastery ("Trade Mastery", "we", "us").

Contact: support@trademastery.app
Address: Raphael Penthouse Suites, Apartment 310, 5th Street, Sandton, South Africa

By creating an account you agree to these terms. If you do not agree, do not use the service.

2. What Trade Mastery is

Trade Mastery is a journaling and self-analysis tool for traders. It lets you record trades you have already taken, tags them against setup and behavioural categories, calculates scores based on your own logged data, and provides an AI Coach that comments on patterns in that data.

Trade Mastery does not provide financial advice. See the Financial Disclaimer, which forms part of these terms.

3. Your account

• You must be at least 18 years old.
• You are responsible for keeping your password secure and for everything that happens under your account.
• Provide accurate information when signing up.
• One account per person. Do not share your account.
• Tell us promptly at support@trademastery.app if you suspect unauthorised access.

4. Subscription and payment

• Trade Mastery offers a free tier and a paid subscription. Features included in each are described on our pricing page and may change.
• Paid subscriptions are billed monthly in advance through Paystack. Your subscription renews automatically until you cancel.
• Prices may change. We will give you at least 30 days' notice by email before any price increase affects you, and you may cancel before it takes effect.
• You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period — you keep access until then.
• If a payment fails, we may suspend access to paid features until it is resolved.

5. Refunds

• New subscribers may request a full refund within 14 days of their first payment, for any reason, by emailing support@trademastery.app.
• Beyond the first 14 days, payments already made are non-refundable, but you may cancel at any time to prevent future charges.
• If the service is materially broken for an extended period and we cannot fix it, contact us and we will refund the affected period.
• Where South African consumer protection law grants you rights beyond this policy, those rights apply and are not limited by it.

6. Acceptable use

You agree not to:

• Use the service for anything unlawful
• Attempt to access other users' data, or probe, scan or test the security of the service
• Reverse engineer, scrape, or resell the service
• Upload anything malicious, or content you do not have the right to upload
• Use automated means to create accounts or generate excessive load
• Abuse the AI Coach — for example by attempting to use it as a general-purpose chatbot unrelated to your trading, or to generate harmful content

We apply reasonable usage limits to the AI Coach to keep the service sustainable for everyone.

7. Your data

Your trade records belong to you. We claim no ownership over them. You may export them at any time. We use them only to provide the service, as described in our Privacy Policy.

8. Availability

We aim to keep Trade Mastery running reliably, but we do not guarantee uninterrupted access. We may need to suspend the service for maintenance, and we may modify or discontinue features. If we discontinue the service entirely, we will give you reasonable notice and an opportunity to export your data.

9. Suspension and termination

We may suspend or close your account if you breach these terms, particularly the acceptable use section. Where practical we will warn you first. You may close your account at any time from your settings.

10. Limitation of liability

To the fullest extent permitted by law:

• Trade Mastery is provided "as is". We do not warrant that it will be error-free, that scores or statistics will be accurate, or that using it will improve your trading results.
• We are not liable for any trading losses. You alone are responsible for your trading decisions.
• We are not liable for indirect or consequential loss, including lost profits or lost opportunities.
• Where liability cannot be excluded, our total liability to you is limited to the amount you paid us in the 12 months before the claim arose.

Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Changes to these terms

We may update these terms. Material changes will be notified by email or in-app at least 14 days before taking effect. Continuing to use the service after that means you accept the new terms.

12. Governing law

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute. If you are a consumer elsewhere, this does not deprive you of protections available under your local law.